Message on Hold
Your callers waiting in queue…a captive audience...a group of people interested in your offering and ready to conduct business. Rarely is there a more direct and immediate opportunity to communicate important information about your company, your products and your services. The Right Message On Hold can help you maximize this opportunity. We’ll deliver to you a professional audio production that combines action-oriented, interesting script, professional voice over talent actors and contemporary, licensed music which ensures you speak the Right Message to your callers.
From .wav and .mp3 files for your integrated on-hold environment, to a variety of self-loading and remote-loading digital corporate message on hold equipment, Walsh Media offers a solution that works for you. A representative can help you decide what's best for your particular situation. For an overview of some of the customized message on hold equipment we can provide, please visit our message on hold equipment page.
There’s plenty of room for creativity within your business message on hold. Generally companies use this unique opportunity to deliver product information, reinforce marketing programs, introduce new products and services, and provide a comfortable and interesting experience for their callers. It’s also a great opportunity to drive website traffic. You may choose to use your branded voice exclusively, add a different male or female voice talent for variety, feature business associates or your own managers and officers, or incorporate a bit of humor as appropriate. For a unique option that may be useful to your callers, read about other specialized services we can offer you.
What Walsh Media can do for your company's customized message on hold application:
- Determine the right business message on hold equipment for your application
- Work with your branding strategies to develop compelling scripts
- Record your scripts in our digital studio with one of our professional voice talent, or your representative
- Offer a wide variety of fully licensed music, from classical to zydeco
- Provide comprehensive and timely follow up to help ensure the call center experience you offer is up to date and helpful
Walsh Media also offers a wide array of fully licensed music. Visit our Music On Hold samples.
